What We're Thinking

We evolve and share our thinking through blogs, books and original research.

Case Study: Transforming Workplace Culture in a Healthcare

Context and Objectives A major healthcare provider approached us to address significant workplace culture challenges...

Workplace bullying – The dark side of leadership part 1

Susan Hetrick describes the different types of workplace bullying and the styles of bullying used....

The 8 signs of an unhealthy workplace culture

A helpful PDF download to help you identify 8 signs of an unhealthy workplace culture

The evolution of toxic workplace cultures: A model to help you spot the signs

Whenever I talk to people about how Toxic Cultures evolve, I take them through the...

How can HR recognise and address toxic workplaces?

It’s a label that has become depressingly familiar recently, used to describe – among other...

Susan Hetrick talking at CIPD Annual Conference

CIPD Annual Conference and Exhibition 8-9 November 2023, Manchester Central Dr Susan Hetrick is an...

Toxic Cultures

The reality is that culture does “eat strategy for breakfast’, and moreover has damaging consequences...

Cultural alignment matters and must be measured

Whilst most observers agree that culture is critical for a successful corporate reputation, there is...